• Mastercard
• Visa
• Discover
• American Express
• PAYPAL
• Wired Money Via WesternUnion.com
• Payment Via BidPay.com
• Cashiers Checks (order ships within 24 hours of receipt of payment)
• Money Orders (order ships within 24 hours of receipt of payment)
• Personal / Company Checks (hold period of 14 days before order ships)

Orders received before 2PM Central Time Monday through Friday usually ship the same day. Orders received after 2PM CT will usually ship the next business day. Shipping companies (UPS, FEDEX, US Mail) do not pickup on Saturday and Sunday.

If an item that you order is out of stock you will be notified within 24 hours. You will be told by phone and / or email how long the product is expected to arrive. You can decide to keep the order and wait for product arrival or cancel the order. If you decide to cancel the order all money paid will be refunded immediately. There will be no cancel order fees.

If you place an order and pay with a credit card or through PAYPAL and then cancel the order before the order can be shipped (orders usually ship within 24 hours) you will be charged a 3.2% charge back fee. There is no fee if the order is cancelled because an item is out of stock and cannot be shipped.

If a new product proves to be defective within 30 days after the delivery date to you we will replace the product with another new unit. We will pay all shipping costs (both for the new product to you and your return shipping costs** for the defective product back to us). We try to keep all items in stock at all times, however, if another new unit is not available you will be told how long to expect before a replacement can be made. If a new product becomes defective after the 30 day period then you must resolve the matter through warranty repair with the manufacturer. There will be a 20% restock fee* charged for new items returned that are no longer in new condition or are missing accessories, manuals, and boxes. No items should be returned without prior authorization and a return authorization number.

If a used product proves to be defective within 30 days after the delivery date to you we will replace the product with another used unit of equal or better condition. We will pay all shipping costs (both for the replacement product to you and your return shipping costs** for the defective product back to us). In the event another used product of equal or greater condition is not available you will be given a full refund. There will be a 20% restock fee* charged for used items returned that are no longer in the same condition they were when shipped. All accessories and boxes must be returned intact to avoid the 20% restock fee*. No items should be returned without prior authorization and a return authorization number.

If a WORKING product must be returned within the 30 day return period for refund you must call and obtain a return authorization number before returning the product (no products can be returned after 30 days). You must pay all return shipping costs. Once the product arrives back to us you will receive a refund less a 20% restocking fee*. If a product is returned without prior authorization it will be REFUSED and returned to you. If any items are missing or not in the original condition when sent you may be charged an additional restocking fee.

In the event that a product just can't be used by you... we will exchange it for a product we sell of equal or greater value during the 30 day return period. You will be given a credit on the product you purchased less a 15% restock fee*. You can also elect to receive a store credit and not make an immediate exchange. The credit amount will again be the purchase price of the returned product less a 15% restock fee*. Store credits do not have to be used right away.

New software CANNOT be returned for refund. If any of the discs or items are damaged in the software package you can return the entire package for exchange ONLY for an identical software package.

Manufacturers come out with new products every year. In some cases these new products are announced long before they actually ship. Audiosyncrazy takes advance orders on these new products. To get a position in the waiting list you must put a 20% deposit down of the final purchase price of the product. This 20% deposit is fully refundable at any time with no questions asked right up to the ship date. After the product ships the regular return policies take effect (see above). After you have placed your deposit you will be emailed a receipt and assigned a waiting list number. Customers will be shipped the new products as they arrive according to the wait list assignment.

We strive to ship all orders within 24 business hours of verifiable payment (personal checks and company checks must be held for 14 days before shipment). Once we put a package in the shippers hands, however, we have NO CONTROL over the shippers delivery time. The shippers may guarantee delivery times but we do NOT guarantee the delivery time for ground or express shipments. We only guarantee getting your item shipped as soon as possible. If your package arrives later than the shippers guaranteed time you will have to take this matter up with the shipper. We do not have the man power or time to chase down shipping refunds from the shippers

We ship all packages to the address given. If a package is returned to us as non-deliverable, refused, recipient not available, or any other reason we can reship the package to you but you will have to repay the shipping cost as originally charged. If the original shipping cost to you was FREE then you will have to pay the actual shipping cost back to you.

Yes, we have layaways. A layaway begins by putting 20% of the final purchase down as a NON REFUNDABLE deposit. The deposit applies to the original layaway item ONLY and is not transferable to another item. The balance of the layaway must be paid within 6 months of the start date of the layaway. The product(s) will ship after the layaway has been completed. We do not send out layaway payment reminders. It is up to you to complete the layaway within the 6 month period. If a layaway is not completely paid off within the 6 month period then the 20% deposit will be forfeited. Any other additional money paid will be refunded to you.